Client Experience Manager
“My favorite part of my role is witnessing first-hand clients and organizations transform for the better and enhance their leadership capabilities. Being able to be a part of their journey is invaluable.”
In her role as Client Experience Manager, Raven works closely with a select portfolio of clients, supporting clients and facilitators in the design, delivery and follow-up of Nebo’s leadership programs. Raven’s ability to stay focused, work hard, and generate creative solutions enable her to exceed client expectations.
Raven is an adamant believer in challenging the status quo. She consistently partakes in opportunities to alleviate social injustices and empower the next generation to reach their full potential.
Prior to joining Nebo, Raven served as a Relationship Manager at Bank of America where she increased sales and excellence in client experience through the evaluation of trends, coaching client service representatives, and building partnerships.
Raven earned a B.S. in Marketing from the Boston College Carroll School of Management. When not at work, Raven volunteers at Big Brother, Big Sister and likes to travel and spend time with her dogs.
Raven’s Nebo: “My Nebo is my grandmother’s house in Jamaica. When I’m there I feel most connected to my roots and stress-free.”
Raven’s values: Transparency, Freedom, Compassion, and Service.
Learn more about Nebo’s services.